Canada's Leading Designer & Manufacturer of Custom Wine CellarsPrivacy Policy
Privacy Statement
Genuwine Cellars prides itself on ensuring that your privacy is protected. We hold our customers’ needs in highest regard, and this is reflected in every action we undertake.
Any and all information we collect through our online store remains confidential and is never passed on to a third party.
We may collect the following information:
- name and job title
- contact information
- demographic information
- With the information we gather, we will be able to better understand your needs and through that understanding, be able to offer you superior service. We may use the collected information to improve our products and service, and to periodically send promotional emails regarding new products, special offers and our monthly newsletter, dependant on if you registered for these options.
How we use cookies
A cookie stores your shopping cart for up to 14 days. This allows you to return to our site and continue shopping for up to 14 days after you’ve closed the original browser.
Cookies are small files that are stored on your computer’s hard drive. When you return to our site, your shopping cart automatically retrieves the cookies from your browser. Cookies allow our site to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Links to other websites
Genuwine Cellars online store contains link to other sites which our customers may find of interest. Please note that once you leave our site, we do not have control over the linked site. As a result, we cannot be held responsible for the protection and privacy of any information you may provide to a linked site.
Product Availability
We strive to ensure all products will be delivered upon receipt of your payment. However, this is dependant upon inventory and availability for delivery. Should delivery time exceed your shipping method time allotment, you will be notified by your preferred method of contact.
Site Typographical Errors
All content in this site is reviewed daily to ensure correct content. Should an error in description or pricing occur, we reserve the right to cancel your order immediately. If your payment has already been processed, we will issue a credit to your account and contact you regarding this issue immediately.
It is our wish that you feel as safe and comfortable shopping on our online store as you would in person. If there is anything we can do to ensure that high level of trust we strive for, please contact us. We invite you to revisit this page as our Privacy Policy may change periodically.
Our Genuwine Online privacy policy is the same policy as Genuwine Cellars. To read the Genuwine Online privacy policy please click here.
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